|
Help Documentation
Help on PowerPoint AddOn
Help on Word AddOn
Help on Publisher AddOn
Support Information
We are trying every effort to make our products easy to use and bug free. However,
if you still encounter problems, please feel free to contact us at support@wizzfit.com with
the following information. We apologize for the inconvenience.
Before sending us email, please check the FAQ pages of the related product,
maybe your answer was there already.
- The installed version and name of our products.
- The installed type and version of your operation system.
- The installed version of Microsoft-Office.
- The details of the problem you encountered. And if it is possible, please inform
us how to reproduce it.
- Please provide your registration code in case you are a registered user and
our technical support staff will deal with your problem with priority.
Why I haven't got a reply?
- You are using some kind of spam protection, and the reply e-mail has been delivered to the junk folder automatically. Please check if you can find a reply message in that folder. You can add support@dreamingsoft.com to your trusted e-mail addresses to solve this problem.
- You are using some kind of spam protection, and the reply e-mail has been rejected for some reason. You can add support@wizzfit.com to your trusted e-mail addresses to solve this problem.
- Your e-mail box is full and the reply e-mail can't be delivered.
|
